Terms of Service
Last updated: November 12, 2025
Service Provider
BrandGrowth Institute
1-5-9 Higashimatsudo, Matsudo City, Chiba Prefecture 270-2225 The Etoile Higashimatsudo 2
Phone: +81-26-332-2677
Agreement to Terms
Welcome to BrandGrowth Institute. These Terms of Service govern your use of our website and educational services. By accessing our website or enrolling in our courses, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you don't agree with any part of these terms, please don't use our website or enroll in our courses.
These terms apply to all visitors, users, and participants in our educational programs. We reserve the right to update these terms at any time, and your continued use of our services constitutes acceptance of any changes.
Service Usage Terms
Acceptable Use Policy
When using our services, you agree to:
- Provide accurate and complete information when enrolling or communicating with us
- Use our services only for lawful educational and professional development purposes
- Respect the intellectual property rights of BrandGrowth Institute and other users
- Maintain the confidentiality of any account credentials or access information
- Participate in courses and discussions in a respectful and professional manner
We strive to create a positive learning environment for all participants. Behavior that disrupts this environment may result in restricted access to our services.
Prohibited Uses
You may not use our services to:
- Violate any applicable laws, regulations, or third-party rights
- Share, distribute, or resell course materials without explicit written permission
- Attempt to gain unauthorized access to our systems or other users' accounts
- Upload malicious code, viruses, or any harmful software
- Impersonate BrandGrowth Institute, our instructors, or other users
- Engage in any form of harassment, discrimination, or inappropriate conduct
- Use automated systems to access our services without authorization
- Interfere with or disrupt the integrity or performance of our website
Service Access Requirements
To access our services, you need:
- A compatible device with internet connectivity
- An updated web browser with JavaScript and cookies enabled
- For enrolled students: valid payment for course fees
- Compliance with any age or professional qualification requirements for specific courses
Fair Usage Guidelines
We provide our services with the expectation that they'll be used reasonably and in good faith. Excessive use that impacts system performance or other users' experience may result in temporary restrictions. This includes activities like repeatedly downloading the same content, attempting to scrape our website, or making an unreasonable number of support requests.
Account and Enrollment Terms
Registration and Enrollment
When you enroll in our courses or create an account:
- You must be at least 18 years old or have parental consent
- You must provide accurate, current information about yourself
- You're responsible for maintaining the security of your account credentials
- You agree to notify us immediately of any unauthorized use of your account
- One enrollment grants access to a single individual unless otherwise specified
Account Security Responsibilities
You're responsible for all activities that occur under your account. Keep your login credentials confidential and don't share them with others. If you believe someone has gained unauthorized access to your account, contact us immediately. We're not liable for any losses resulting from unauthorized use of your credentials.
Account Suspension and Termination
We reserve the right to suspend or terminate access to our services if you:
- Violate these Terms of Service or our other policies
- Engage in fraudulent activity or payment disputes
- Fail to pay applicable course fees
- Behave in ways that disrupt other students' learning experience
- Use our services in ways that could harm our reputation or operations
We'll typically provide notice before suspension or termination, except in cases of serious violations. You may also close your account at any time by contacting us.
Multiple Account Policies
Creating multiple accounts to abuse promotions, evade restrictions, or engage in prohibited activities is not permitted. Each person should maintain only one active account unless they have legitimate business reasons and our explicit approval.
Service Availability and Modifications
Service Uptime and Maintenance
We strive to keep our services available and accessible, but we don't guarantee uninterrupted access. Our website and services may occasionally be unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. We'll attempt to notify users in advance of planned maintenance whenever possible.
Feature Availability
Course offerings, features, and content may vary based on your location, enrollment status, and the specific program you've selected. Some features may be added, modified, or discontinued as we improve our services. We're not obligated to maintain any particular feature or service indefinitely.
Geographic Restrictions
While our services are primarily based in Tokyo, Japan, we welcome students from various locations. However, certain features or payment methods may not be available in all regions due to legal or technical restrictions. Content delivery and customer support may vary based on your geographic location.
Service Modifications and Updates
We continuously work to improve our educational offerings. We may:
- Update course content to reflect current marketing practices and trends
- Modify our website design, features, or user interface
- Change course structures, durations, or delivery methods
- Introduce new services or discontinue existing ones
For enrolled students, we'll honor the core curriculum promised at enrollment, though specific materials and examples may be updated to maintain relevance.
Intellectual Property Rights
Our Content Ownership
All content on our website and in our courses—including text, graphics, logos, course materials, videos, images, and software—is owned by BrandGrowth Institute or our content licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
User-Generated Content Rights
When you submit questions, feedback, project work, or other content through our services, you retain ownership of your content. However, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display this content for the purposes of operating our educational services, improving our courses, and showcasing student work (with your permission).
License Grants for Students
Upon enrollment, you receive a limited, non-transferable, non-exclusive license to access and use course materials solely for your personal educational purposes. You may not share, sell, or distribute course materials to non-enrolled individuals. This license terminates if you violate these terms or upon reasonable notice from us.
Copyright and Trademark Notices
BrandGrowth Institute and our logo are trademarks of our organization. All other trademarks, service marks, and trade names referenced on our website are the property of their respective owners. Use of any trademark without explicit permission is prohibited.
Payment Terms and Refunds
Course fees are stated in Japanese Yen and must be paid in full before accessing course materials unless otherwise arranged. We accept various payment methods as indicated during enrollment. All fees are non-refundable except as specifically outlined in our refund policy or required by law.
If you're unsatisfied with a course, contact us within the first week of the program start date to discuss potential solutions. Refund requests are evaluated on a case-by-case basis considering factors like course completion, timing of the request, and reason for dissatisfaction.
Pricing is subject to change. We'll honor the price quoted at the time of your enrollment for the duration of that specific program.
Disclaimers and Limitations
Educational Nature: Our courses provide education and skill development but don't guarantee specific career outcomes, job placements, or business results. Individual success depends on many factors including personal effort, market conditions, and implementation of learned concepts.
No Professional Advice: Course content is for educational purposes and doesn't constitute professional marketing advice, legal guidance, or business consulting specific to your situation. Always consult qualified professionals for decisions affecting your business.
Service "As Is": Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We don't warrant that our services will be error-free, secure, or meet your specific requirements.
Questions About These Terms
If you have questions about these Terms of Service or need clarification on any aspect of our services, please contact us:
- Email: Through our contact form
- Phone: +81-26-332-2677
- Mail: BrandGrowth Institute1-5-9 Higashimatsudo, Matsudo City, Chiba Prefecture 270-2225 The Etoile Higashimatsudo 2